Professional Services

The starting point for every successful deployment.

• Current-State Assessment — Operational audit, maturity assessment, and gap analysis across people, process, and technology.
• Solution Design & Operating Model — Fit-for-purpose design aligned to your workflows, users, and real-world constraints.
• Business Case Development — ROI modelling, total cost of ownership (TCO) analysis, success criteria, and rollback planning for investment approval.
• Technology Roadmap — A structured, phased plan from current state to target architecture.

Underpinned by our affiliate Relog — a specialist infrastructure and process consulting business with over three decades of intralogistics experience.

• Warehouse and distribution centre design and layout planning.
• Operational process optimisation and re-engineering.
• Capacity modelling and throughput analysis.
• Automation readiness assessment and roadmap definition.

Relog anchors the Assess and Design phases of the Umoja lifecycle, providing the foundational insight that enables effective deployment and long-term optimisation.

Redesigning workflows to remove friction, reduce errors, and improve throughput — before deploying technology on top.

• Process redesign and workflow automation.
• Flow-first analysis: understanding physical goods movement before selecting technology.
• Orchestration design for multi-system environments.

Devices that arrive ready to work — not ready to configure.

• Android Zero-Touch and AER enrolment, OEMConfig blueprints, and application pre-load.
• Kitting, accessory bundling, DOA (dead-on-arrival) screening, and burn-in testing.
• Standardised deployment playbooks to reduce on-site installation risk and time.

The wireless network is the foundation of every mobile device deployment. Poor Wi-Fi coverage is the leading cause of scanner performance problems in warehouses.

• Predictive and on-site Wi-Fi surveys.
• Industrial access point placement, controller design, and SSID architecture.
• WAN, LTE, and 5G connectivity readiness assessments.
• Network readiness documentation for deployment sign-off.

When standard platforms need to be extended or connected.

• Custom application development with CI/CD pipelines and automated testing.
• ERP, WMS, TMS, and CRM integration using APIs, middleware, and connector frameworks.
• Bespoke mobile workflow applications with offline capability.

Label quality and compliance affect every scan in your operation — and every product your customer receives.

• Label material selection and adhesion testing for environment and surface.
• Printer commissioning, calibration, and verification auditing.
• GHS and chemical labelling compliance.
• Lockout/tagout labelling and workplace safety compliance.

Feasibility assessment and build services for advanced automation initiatives.

• AMR and cobot feasibility studies, site assessments, and risk evaluations.
• Machine vision system design and vision tunnel specification.
• Integration of automation into existing WMS and ERP environments.

Technology adoption is a people challenge as much as a technical one.

• End-user training and train-the-trainer programmes.
• Change impact analysis and communication planning.
• Governance frameworks and standard operating procedures (SOPs).
• Go-live support and adoption tracking in the weeks following deployment.

• Mobile penetration testing and vulnerability assessments.
• Zero-trust security posture design for mobile environments.
• Data Protection Impact Assessments (DPIAs) and POPIA compliance support.
• Vendor risk checklists and security governance frameworks.

• ESG reporting support for device estates and consumables.
• E-waste certificates and responsible device disposal programmes.
• Recycled media trials and linerless printing transition planning.
• Carbon impact modelling for mobility and print programmes.